Automation Support Analyst
Albany, New York
Responsibilities
Location Albany, New YorkUS Job ID REQ-050152Summary: PerkinElmer’s purpose is to enable scientists, researchers, and clinicians to address their most critical challenges across science and healthcare. With a mission focused on innovating for a healthier world, we deliver unique solutions to serve the diagnostics, life sciences, food and environmental markets.
Description: Develops and delivers detailed technology solutions through consulting project activities. Responsibilities include client identification through final invoicing for engagements requiring varied interpersonal and technical skills. Technical responsibilities include problem identification, system architecture definition, hardware/software specification and/or design, implementation, testing, client training and solution deployment. Performance is typically evaluated based on utilization, (e.g., billable hours). Project management activities include interaction with company and client managers and cost/schedule monitoring.
Job Responsibilities:
- Build and maintain a working relationship with Lab Owners, IT Teams and Management.
- Update the Regulatory Asset Management systems inventory of lab equipment, PC’s, software, and any other information pertinent to the environment
- Maintain daily project related communications with team
- Write change control requests and test plans
- Act as technical SME
- Ability to manage one’s time with minimal supervision to achieve objectives
- Support various functions not limited to Audit response, Validation, Lab Administration, PER requests, Investigations, Data Backup configuration, and SOP Authoring
Critical Skills:
- Excellent customer service skills complimented by an ability to listen to and interpret client requests.
- Ability to troubleshoot complex technology issues.
- Strong verbal and written communication skills.
- Ability to identify, track and complete tasks for multiple projects under prescribed timeframes.
BasicQualifications:
- Bachelor’s Degree or relevant industry experience.
- 2+ years of technical experience including (but not limited to); Windows technologies including Microsoft Office, networking, remote computing and backup systems.
Preferred Qualifications:
- Experience with scientific instrumentation
- Experience in Life Science environment
PerkinElmer is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, or veteran status or any other characteristics protected by applicable law. PerkinElmer is committed to a culturally diverse workforce.
