Planner/Scheduler
Stevenage United Kingdom | Ware United Kingdom
Responsibilities
Location Stevenage, GB Job ID REQ-050116PerkinElmer has been named a Top 10 company on Newsweek’s UK The Most Loved Workplaces®. This recognition shows our commitment to our employees and our aspiration to create a culture and place of work where everyone feels valued.
We are looking for Planner/Scheduler to join our Customer Services Laboratory Support Administration Team. The successful candidate will be responsible for providing general administrative support regarding equipment maintenance, repair, and database records.
Key Responsibilities:
Using the Computerized Maintenance Management system (CMMS), assigns, distributes and schedules, where required, work orders liaising with the appropriate supervisor or third party contractor.
On a daily basis, receives all written and electronic customer work requests for and verifies completeness of all entries, where required enters information into the CMMS, issues work order to appropriate Supervisor or third party contractor.
Using the CMMS schedules all off site calibration send away for as identified by the CMMS.
Liaises with third party contractor and procurement to ensure valid purchase order (PO) numbers are in place for all non-contract work orders.
Communicates with end user and third party contractor to determine priority of the work to be performed and gain agreement on an appropriate date for the service and/or repair.
Communicates with end user to ensure an appropriate hand over of equipment to calibrated off site and ensure that the equipment is calibrated within a timely fashion.
Uses Client system(s) to book third party contractor site visits.
Communicates with site LIS Technical Administrator and Site Security to advise of visiting Third Party Contractor.
Liaises with LIS Technical Administrator to ensure all calibration labels are prepared and distributed where required, following documented process.
Keeps end user appraised as to the status of the work order until completion of work
Reviews and updates CMMS records to ensure they accuractely reflect current status of equipment. Where changes effect GxP equipment ensures compliant procedures have been followed.
Escalates in a timely manner, any issues or concerns that arise
Competencies:
Good Educational Background and 3 – 5 years administrative experience
Knowledge or experience of Life Science Industry
Knowledge and experience of GxP
Excellent written and verbal communication skills
Good organizational skills
Experience of working with CMMS databases
Proficiency in Microsoft office packages, Excel, Word, Powerpoint, Outlook
Excellent understanding of Customer Care
Ability to travel (limited)
PerkinElmer is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, or veteran status or any other characteristics protected by applicable law. PerkinElmer is committed to a culturally diverse workforce.
